Correct Communication is Vital to Your Business
Graham Winmill - 5th september 2008
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15 Words That Will Make You money
THE WORDS YOU USE to communicate with your
customers are very important, whether in brochures letters,
advertisements email, on websites or in telephone and face to
face conversations.
Below are 15 words that you should consider incorporating into
all of your communications.
Easy Everyone
wants stuff that’s easy. We want things to be easy to use, we
want results to be easier to achieve, we want everything easy.
If your product or service makes peoples’ lives easier, make
sure you tell them.
You The magic
word in all good copy. Using the word ‘you’ forces you to have
a personal conversation with the person reading it. Don’t you
agree?
Now
There comes a point when you need to tell your customer what to
do. They need to call you, or order from you or ‘click here.’
But you don’t want them doing it tomorrow or next week. You
want them to do it now - so tell them.
Free
Very powerful. People love anything that’s Free. Particularly
useful to generate new sales leads
No Risk
Anything you can do to reduce the risk for your customers will
increase your sales. Your customers may not be consciously
thinking about it but subconsciously they’re worrying about
risking money and possibly time by doing business with you.
Risk elimination is one of the most effective Marketing
strategies available to you.
Guaranteed
The ultimate risk elimination is the guarantee. Just adding a
guarantee to advertisements for example will often increase
sales 30% or more.
Yes
There’s something about the word ‘Yes’ It just works wonders.
When you speak to customers use it a lot. It’s equally
important to avoid the word ‘no.’
Important
It’s important to use the word important. People want to know
about important things and it’s a word that grabs the reader’s
attention. And that’s important!
Person’s Name
In many contexts, the most important word you can use is the
customer’s name. The more personalised your letters are, the
higher the response. Email autoresponders enable you to send
hundreds or thousands of personalized messages at the same
time.
Fast
We all want things to happen faster. If you can do it - tell
them.
Proven /
Proof It’s often useful to assume that
people reading your message do not believe what you’re telling
them. It may not be the case for all of them but it’s likely
that a good proportion are skeptical. Offer proof wherever you
can.
New
Everyone wants the ‘new’ thing. We may be bored with
advertisements but if they promise us something ‘new’ that can
get our interest.
Limited If
there is a genuine limit to what you are offering or the number
of people who can have it, it’s worth making a big deal about
that. Scarcity is an important marketing tool
Simple
People believe that their lives are very complicated so
anything that simplifies the process will have their
attention.
Solve
One of the simplest copy writing formulas is to state the
customer’s problem, tell them you can solve it and then tell
them precisely how you’re going to solve It.
Next Steps……check all of your copy both online and offline and
look for where you can add these profit generating words. It’s
even worth testing your current response rates against
different copy using these words.
Also be aware, that in your own market, there will be other
specific words, not on this list, that your customer base will
respond to.
If you would like more information on
Improving Your Communication then please contact me on the
numbers below.
That's all, now get back to work.
Graham Winmill AInstIB
Invest two hours of your time to grow your
business
Call Graham
on 0800 1300
534 Now
For your Free
Business Assessment
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